Guest House Management

Guest House Mgmt.

In the current day scenario, improvement and maintenance of your guesthouse’s presentation develops a highly first impression between your guests and helps contribute to their enjoyment by serving them a pleasant stay.

Our organization has Solutions that offer the complete suite of professional Guest House Management services in Gurgaon.

At Elavo Care we strive to continuously improve our quality of service so that our clients get the best value for their money. We keep in communication with the guests to get their feedback so that their suggestions can be incorporated into our service processes. Our staff and managers maintain an excellent equation with guests and provide them with all possible assistance as and when needed or requested.

Our Management service involved:-

Setting up and managing guest houses 24×7
Concierge services
Management of specialized cleaning system
Preparation and service of food

Co-ordination of arrival and departure
Inventory checks and upgradation
Purchase and replenishment of requirements and other specialized cleaning systems

Cleaning and Hygiene Management

Cleaning & Sanitation of guest rooms and bathrooms. Remove and dispose of refuse and rubbish at the assigned area. Clean all windows, doors and ventilators. Polish all brassware. Hoover carpets and clean the corridors. Maintain a polite, dignified and helpful attitude towards the guests. Conduct pest control on a quarterly basis or monthly basis depending on the condition.

Kitchen Management

Preparation of breakfast/lunch, dinner, and snacks for the guests. Check the hygiene and cleanliness of the kitchen. Necessary equipment needs to be arranged. The waiter / Steward will serve food and beverage to the guests. Take care of the cutlery and crockery used by the guests. Hygiene and sanitation of the dining hall. To serve food hot and at right time to the guests.

Room Service and Linen Management

Fresh linen is used on a daily basis and is changed depending on the client’s requirements. Washing & Ironing of linen is done inside the premises of the guest house depending on the facility. The washing & Cleaning material used are of standardized brands. No low-quality brands are used. Linen such as curtains, sofa covers, and blankets are outsourced on a quarterly basis.

Monthly MIS

We are following, managing, and maintaining all monthly reports. Guest Check-in and Out Data, Guest Feedback and improvements data, Guest food and number of nights stay data, You can get these MIS reports on a monthly basis.